Security & Compliance


Aside from our best-in-class features, customers also appreciate our commitment to
security. TrendzAct’s contact center CRM system and network engineers are prepared for the US SSAE 18 and the EU Privacy Shield Framework. Databases are backed up each day, encrypted, and then carefully transferred to multiple off-site locations for safekeeping.

Security is always a top priority when you're dealing with business data and TrendzAct’s CRM makes no expectation. Organizations often have to balance between protecting their customers with heightened security and giving employees the freedom to get the work done. With TrendzAct’s built-in security features, our call center CRM meets both requirements. Provide the best working environment for your team, without sacrificing their freedom. Our comprehensive security features and fine-tuned permission settings keep your business online and your data safe. Advanced security features like two-factor authentication, IP restrictions, field level security, and audit logs are standard for every instance.

Most managers need to monitor their sales team's activities. TrendzAct CRM helps you confront that challenge with audit logs so you can track who did what and when. Be aware of what happened before and after an event, identify records associated with certain events, and make proactive decisions.

Privacy Shield Framework

TrendzAct is committed adhering to the US-EU Privacy Shield Framework regarding data protection requirements when transferring personal data (PII)


TrendzAct is fervent about data security. Our secure hosting facilities feature restricted security with video monitoring, biometric access, fire, flood, and intrusion monitoring systems. Our network security system employs the latest encryption and intrusion detection and prevention technologies.


TrendzAct is preparing for the General Data Protection Regulation (GDPR) which will be effective from May 25, 2018.

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